1777 apps Privacy Policy
Your personal information is very important to us. This policy explains in detail what information we collect, how we use it, and what steps we take to keep your information secure.
Introduction and Scope
1777 apps is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy applies to all users of the 1777 apps website and mobile app. By creating an account or using the service on this platform, you are considered to have accepted all terms of this policy.
This policy is an integral part of the Terms and Conditions. Reading both documents together will give you a complete understanding of the legal basis of your relationship with 1777 apps. If you disagree with any term of this policy, you are requested to refrain from using the platform.
Data Collection
1777 apps collects information from you through various methods. The information collected falls into two main categories.
2.1 Information You Provide Directly
When you register, verify your account, or contact our support team, the following information is collected:
- Full name and date of birth (for identity verification)
- Mobile number and email address (for communication and OTP verification)
- National ID or passport number (as part of the KYC process)
- Financial transaction details — bKash, Nagad or Rocket account numbers
- Deposit and withdrawal history
2.2 Automatically Collected Information
The following information may be collected by technical means while you use the platform:
- IP address and device identifier information
- Browser type and operating system
- Time of access to the platform and session duration
- Gaming patterns and betting activity
- Information obtained from cookies and similar tracking technologies
Use of Data
1777 apps uses collected information only for lawful and necessary purposes. The main areas of use are listed below:
3.1 Service Delivery and Operations
- Account creation, verification and maintenance
- Processing deposits and withdrawals (via bKash, Nagad and Rocket)
- Monitoring gaming activity and improving service quality
- Identifying and resolving technical issues
3.2 Security and Protection
- Prevention of fraud, money laundering and other illegal activity
- Ensuring account security
- Restricting access for those under 21 through age verification
3.3 Communication and Support
- Providing customer support via live chat and email
- Sending important account-related notifications
- Informing you about bonuses and promotions (subject to your consent)
Data Sharing
1777 apps does not sell your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:
5.1 Service Partners
Necessary information may be shared with payment processors (bKash, Nagad, Rocket), gaming software providers and technology service providers. These partners may use the information only for the purpose of delivering the specified service.
5.2 Legal Obligations
Information may be provided to relevant authorities in accordance with applicable law or court orders. Information may also be shared when required for investigating fraud or other illegal activity.
5.3 Business Transfers
If there is any change in the ownership or management of 1777 apps, necessary information may be transferred to the new operating entity. Users will be notified in a timely manner in such cases.
Security Measures
1777 apps uses industry-standard security technology to protect your information. Our security infrastructure includes:
- SSL Encryption: All communications on the website and app are encrypted using SSL technology, so data cannot be read by third parties during transfer.
- Data Encryption: Stored sensitive information (such as passwords and financial data) is kept in encrypted form.
- Two-Factor Verification: OTP-based verification prevents unauthorized access to accounts.
- Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
- Access Controls: Only authorized staff may access user information, and only on a strict need-to-know basis.
Data Retention
1777 apps does not retain your information longer than necessary. Retention periods vary depending on the type of information:
7.1 Active Account Data
All information is retained for as long as your account remains active. If you request account closure, your information will be deleted after the verification process is complete.
7.2 Financial Transaction Records
Financial transaction data (deposit, withdrawal and bonus history) may be retained for a specified period for legal and financial reasons, even after an account is closed.
7.3 Security Logs
Login history and security-related information are kept for a limited period for the purposes of fraud prevention and dispute resolution.
User Rights
As a user of 1777 apps, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request deletion of your information (where there is no legal obligation to retain it).
- Right to Object to Processing: You may opt out of marketing communications at any time.
- Right to Data Portability: You may request certain information in a structured format.
To exercise these rights, please contact our support team. Further information on managing your gaming activity is available in the Responsible Gaming section.
Protection of Minors
1777 apps strictly prohibits access by anyone under 21 years of age (for ages 21+). This platform does not intentionally collect information from minors under any circumstances.
Date of birth is verified at the time of registration, and in cases of doubt, a government-issued ID may be requested for account verification. If we become aware that someone under 21 has opened an account, that account will be closed immediately and the collected information will be deleted.
A note to parents — if you believe your child has accessed this platform, please contact our support team immediately.
Policy Changes
1777 apps may update this Privacy Policy from time to time. Amendments to this policy may result from service improvements, legal requirements or business changes.
10.1 Notice of Changes
For significant changes, users will be notified in advance by email or through the platform. Minor or legally required changes may take effect without prior notice.
10.2 Continued Use
Continued use of the platform after a policy change will be considered acceptance of the updated policy. You are therefore encouraged to review this page regularly.
Contact Us
If you have any questions about this Privacy Policy, or wish to request correction or deletion of information, please contact us. The 1777 apps support team is available 24/7 in both Bengali and English.
11.1 Contact Methods
- Live Chat: You can speak directly with us via the platform's live chat feature.
- Email: [email protected]
11.2 Complaints Process
To submit a complaint regarding data protection, please write to us with full details by email. Our team will get back to you as soon as possible. You can learn more about 1777 apps' operations and values in the About Us section.